My phone rang earlier this week.
On the other end was a woman half hysterical about a badger in her backyard, and digging under her deck. “It sounds like he’s going to come through the basment walls. I won’t let the kids go outside or into the basment.” I asked her to make sure it was a badger. “We looked it up on the internet it said it’s a badger!” she exclaimed.
After telling her my rates for removal or badgers, as well as exclusion of the burrow ,she said she had to ask her husband (never a good sign), as he was at work. Ok, when you talk to him let me know.
Now normally I do not do an inspection without knowing I will get at least the inspection fee up front, but as this call was only a mile from the office I figured I’d do some good public relations and swing by at lunch and take a quick peek for them.
I pulled up out front andcalled the lady who had called earlier, and told her as I was nearby, I’d take a quick peek for free. Of course that made her day. She came out and we did intros, and she lead the way to the backyard. As we neared the back yard I saw a large groundhog galloping his way across the yard.
She lost it “DID YOU SEE HIM? DID YOU SEE THE BADGER?” She screamed
“No Ma’am, I’d did not see a badger, but I saw really big woodchuck” I replied calmly.
We walked around the edge of the house and the woodchuck was sitting just outside his den. I pointed and asked “Is that what you have been seeing Ma’am?”
“Yes, yes it a badger!” She squeaked.
As the woodchuck dipped into his burrow, I supressed a chuckle and said “No Ma’am, that is a groundhog.”
“Are you sure it’s a groundhog?” She asked me quizzically.
Smiling I said “Yes, I am quite sure it is a woodchuck, and good news they cost less for removal.”
“Are you really sure it’s a groundhog?” She asked half scared, half exasperated.
I smiled at her and told her “I have many years of experience with wild animals of every species, shape and size, and I guarantee that is a groundhog.”
“Oh ok, it’s just we looked it up on the internet and it said it was a badger” she replied. “Are you really positive it’s a groundhog?”
Maintaining my calm demeanor I told her “It is a ground hog, there is no way it will dig through the wall, the only danger to anything in your lawn is your flowers and plants as groundhogs eat only plants, it will not attack or hurt your kids, unless they corner it, then all bets are off.”
I left figuring I probably won’t get the job, but at least I put a mothers worries to rest about the vicious badger in her backyard! And, a little good public relations can go a long way.